Privacy Policy
Clipper Vacations values you as a customer and understands the importance of a secure site where your personal information will remain confidential. We are committed to protecting your privacy during and after your visit to our website. This includes securing the privacy of any personally identifiable information that you provide to us during your visit. You can rest assured that your visit to the Clipper Vacations website is safe and secure!
As part of our commitment, we want to share with you our Privacy Policy, where you will find useful information about:
The Information We Collect
How We Use Your Information
Our Data Security Policies
Using Cookies To Ease Your Navigation
Your Responsibility When Using Our Website
Your Privacy After Leaving Our Website
How To Contact Us
You can access our Privacy Policy from the Clipper Vacations home page and from any web page where personally identifiable information is collected.
THE INFORMATION WE COLLECT
As part of our standard procedures, we automatically collect the following information during your visit to our website:
Domain name of your Internet provider
The date and time that you logged in and out of our website
The pages that you visited within our web page and the time spent on each page
The files, if any, that you downloaded from our web page
The type of Internet browser that you use
In addition, when you book on-line with us, we will ask you to provide personally identifiable information. We do this so we can complete your booking and provide you with the products and services you want. This personally identifiable information includes your name, address, telephone numbers and e-mail address. In certain instances, your credit card number will be necessary as well.
HOW WE USE THE INFORMATION
We use the information collected as part of our standard procedures to improve the content of our website. In addition, we may also share this information with our business partners. In doing so, we only share the information in the aggregate and thus maintain your anonymity and privacy.
We will not share your personally unidentifiable information without your permission!
Personal information such as your credit card number is used only to the extent necessary to complete your transaction. For example, we will use your credit card number to collect payment from your credit card provider.
However, using the e-mail address you have provided, we will occasionally send you information about those offers, promotions, products and services in which you expressed an interest while visiting our web page. Your participation in these promotions and offers is solely at your discretion.
Clipper Vacations will never sell, rent or share your Personal Information, including your e-mail address, with any third parties for marketing purposes without your express permission. You always have the opportunity to opt-out by following a link in the footer of all non-transactional email messages sent by us or by emailing us at reservations@victoriaclipper.com. If you believe that you have received an unsolicited commercial email from us, you may report it to us at reservations@victoriaclipper.com.
OUR DATA SECURITY POLICIES
The information you provide to us during your visit to our website is stored in secure operating environments that are not accessible to the public. It is recorded in password protected databases that can only be accessed by specially designated Clipper Vacations personnel.
There are limited circumstances in which we need to transfer your personally identifiable information over the Internet. For example, we must transmit your credit card number to your credit card provider for billing purposes. In these cases, we use Secure Socket Layer (SSL) technology to protect your personally identifiable information from unauthorized use.
USING COOKIES TO EASE YOUR NAVIGATION
Cookies are alphanumeric identifiers that our web page transfers to your computer through your browser so that our web page can recognize your browser and make your visit easier. Our web page will in certain situations automatically use cookies to help you obtain the information, products, and services that you have requested. Using the Tools menu on your browser, you can disable the transfer of cookies to your computer. However, by doing so you might limit your ability to use certain features on our web page.
THIRD-PARTY ADVERTISING PARTNERS
We use third-party service providers to serve advertisements (banners or links) on our behalf across the Internet.
These advertising service providers may collect non-identifiable information about your visits to our website, and your interactions with our products and services. Such non-identifiable information does not include your name, address, email address or other personal information. The information is collected through the use of cookies and pixel tags (also known as action tags), which is industry-standard technology used by most major websites.
In addition to the information about your visits to our website, our service providers may also use the information about your visits to other websites to target advertisements for products and services available from Clipper Vacations.
If you would like more information about this practice and to know your choices for not having this information used by third-party service providers, please visit http://www.networkadvertising.org/managing/opt_out.asp.
YOUR RESPONSIBILITY REGARDING THE USE OF OUR SITE
It is your responsibility to use the Clipper Vacations website only for its designed purpose: to provide you with information about our promotions, offers, products and services, and to allow you to book reservations on-line. Any use of our website not in accordance with these purposes is prohibited. We continuously monitor our reservations systems for such prohibited activity. If we have reason to suspect that an individual or organization has inappropriately confirmed multiple bookings to one or more destinations on or about the same time or date, we reserve the right, without notice, to cancel such inappropriate bookings.
YOUR PRIVACY AFTER LEAVING OUR WEBSITE
Please note that when you leave our site to visit another website, your browsing and interaction on these other websites are subject to the terms, conditions and policies of that website – even those websites with a link to Clipper Vacations.
HOW TO CONTACT US
If you have questions regarding our Privacy Policy or any of our products and services, please contact us.
Clipper Vacations, 2701 Alaskan Way, Pier 69, Seattle, WA 98121
Email: reservations@victoriaclipper.com
Or call:
From Seattle, WA, call 206-448-5000.
From Victoria, BC call 250-382-8100.
From outside of Seattle and Victoria call 1-800-888-2535.